We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies • Generate occupancy reports and compile financial information for the general manager • Handle the front desk budget and order office supplies as needed • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest Qualifications: • Have superb communication skills, management skills, and multitasking skills • Experience with MS office and bookkeeping skills desired • 1 year of previous experience working in the hospitality industry • Must possess a high school diploma or equivalent certification (GED) • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field Compensation: $15 - $17 hourly

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