We’re in search of a hotel front desk manager on duty/supervisor who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay • Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes • Provides direction and coordination for hotel personnel in the absence of the General Manager and departmental manager as required • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Lead operations at the front desk and make sure guests have an exceptional stay Qualifications: • 1 year of previous experience working in the hospitality industry preferred • Experience with Opera is desired • Possesses excellent management skills, communication skills, and multitasking skills Compensation: $19.50 - $20.50 hourly

• Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay • Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes • Provides direction and coordination for hotel personnel in the absence of the General Manager and departmental manager as required • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Lead operations at the front desk and make sure guests have an exceptional stay