Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager of our Crowne Plaza Orlando Lake Buena Vista Hotel. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 3 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge! Responsibilities: • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service • Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals Qualifications: • Must have at least 5 or more years of experience in the hospitality field • This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • Demonstrate excellent organizational skills, communication skills, and problem-solving skills
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