The NEW Dual brand Home2 Suites and Tru by Hilton Hotel is now hiring a Hotel Group Coordinator! This property is owned and operated by NCG Hospitality.
The Home2 Suites and Tru is currently under construction and will be opening late fall. NCG Hospitality is a leader in the ownership, development, and operations of premier hospitality properties, recently winning 2024 Top Work Place AZ Central award.
Located near the Coconino National Forest and Lowell Observatory, the 105,000 sq ft Home2 Suites & Tru property features a total of 204 guestrooms, an indoor pool, two outdoor patios, a gaming zone, and a bar in the shared lobby.
How do I make an impact on my team?
Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
Assist with internet prospecting and brand website opportunities
Ensure that all functions/groups are adhered to according to contracts
Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits:
Paid Sick Time
Paid time off and anniversary day off with pay
Paid volunteer hours → Earn money for community service!
Flexible schedules
Team Member Travel Perks:
Worldwide hotel stays starting at forty-nine dollars per night
Rate based on availability and property brand
Free night stays at NCG Hospitality hotels
Professional Development:
Dedicated training and development with opportunities for growth
Educational and professional certification assistance
Health and Wellness:
Health, Dental and Vision plans
Virtual telehealth services
Team Member Assistance Program with mental health resources
TeleDoc confidential counseling
Health and fitness monthly reimbursement program
Financial:
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Same day pay
Catch Of The Day Program → Earn money for helping other team members and guests!
Everyone Sells → Earn money for bringing in business to our properties!
Referral program for team members
What does success look like in this role?
Two-year degree or equivalent related work experience
Motivated to maintain excellent customer service reputation
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization and follow-up abilities
Excellent customer service skills to include problem-solving and complaint resolution
Intermediate word processing, database and spreadsheet skills
Desire to contribute to a supportive and effective team
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.