Key Responsibilities:
- Cleaning Guest Rooms:
- Thoroughly cleaning guest rooms according to hotel standards.
- Vacuuming, sweeping, and mopping floors.
- Dusting furniture and surfaces.
- Changing bed linens and replacing towels.
- Restocking toiletries and amenities.
- Emptying trash and recycling bins.
- Cleaning bathrooms and showers.
- Maintaining Public and Common Areas:
- Cleaning hallways, lobbies, elevators, and other public areas.
- Dusting and polishing surfaces in these areas.
- Vacuuming carpets and rugs.
- Removing trash and recycling.
- Other Duties:
- Preparing housekeeping carts with necessary supplies.
- Reporting any maintenance issues or damages.
- Assisting with laundry services (collecting, washing, and returning linens).
- Responding to guest requests and inquiries.
- Following all health and safety regulations and hotel policies.
- Maintaining cleaning equipment and supplies.
Skills and Qualifications:
- Physical Stamina: The role requires a good level of physical stamina to perform tasks like lifting, bending, and standing for extended periods.
- Attention to Detail: Housekeepers need to be attentive to detail to ensure rooms and areas are cleaned to a high standard.
- Communication Skills: Effective communication with guests and other staff members is important.
- Time Management: Housekeepers need to be able to manage their time effectively to complete their assigned tasks efficiently.
- Problem-Solving Skills: Being able to identify and address potential problems, such as maintenance issues, is important.