Overview:

The Houseman assists with daily housekeeping procedures in all guest rooms and other public areas of Atwell Suites KCI in accordance with IHG standards to ensure areas are “Guest Ready” every day.

Primary Duties and Responsibilities:

Clean all corridors, elevators, and other public areas of the hotel.

Empty trash from public areas.

Deliver any requested housekeeping items or room supplies to guest rooms; restock room supplies upon guest departure or when requested/as needed.

Remove dirty linens and trash from guest rooms upon guest departure or when requested.

Restock floors and public areas with linen.

Ensure confidentiality and security of guest rooms.

Follow all company safety and security procedures.

Report any maintenance issues, safety hazards, or damage to hotel property.

Other Duties and Expectations:

Lead by example; encourage co-workers to always perform at the highest levels.

Ask for feedback from supervisors; be open and willing to take directions and/or make changes to job performance as needed.

Engage guests at all opportunities to build a level of comfort between the guest and our property, instilling a “Home Away From Home” comfort during their stay.

Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

Other duties as assigned.

Job Types: Full-time

Schedule (may vary):

8-hour shift

Day Shift

Holidays

Overtime

Weekend availability

Benefits:

Health Insurance

Dental Insurance

Life Insurance

401(k) with Company Match

Paid Vacation Time

Employee Discount Program

Referral Bonus Program