Hotel Houseperson

Embassy Suites Lubbock

Hotel Houseperson

Lubbock, TX
Paid
  • Responsibilities

    We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Responsibilities: • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities • Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Qualifications: • Proven customer service experience with a strong guest-focused mentality • Possesses a strong work ethic with exemplary organizational, time management, and communication skills • Graduated high school, received GED or equivalent • 1 year experience as a houseperson or housekeeper strongly desired • Good understanding of cleaning techniques and products