Hotel Night Auditor

Best Western Plus Chena River Lodge

Hotel Night Auditor

Fairbanks, AK
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Provide exceptional service to all hotel guests during their stay • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Some college is preferred but a high school diploma or equivalent is required • Computer proficiency is required; experience with accounting or reservation software is preferred • Requires a flexible schedule that allows for overnight shift hours • Outstanding communication skills and excellent customer service skills are required Compensation: $18 - $19 hourly