Hotel Night Auditor

Fairfield Inn & Suites — Orlando Kissimmee/Celebration

Hotel Night Auditor

Kissimmee, FL
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Make sure every hotel guest has a pleasant stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Complete additional bookkeeping, administrative, and accounting procedures as requested Qualifications: • Outstanding communication skills and excellent customer service skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Diploma or equivalent from high school is required; some college is desired • Proficiency with computers is required; experience with reservation and accounting software is desired • Flexible overnight hours are required Compensation: $16 hourly