Hotel Night Auditor

Holiday Inn Express — Downtown Waco

Hotel Night Auditor

Waco, TX
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Process additional administrative, bookkeeping. and accounting procedures as required • Provide exceptional service to all hotel guests during their stay Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus • Outstanding communication skills and excellent customer service skills are required • Diploma or equivalent from high school is required; some college is desired • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Flexible overnight hours are required Compensation: 13 - 18 hourly