Hotel Night Auditor

Holiday Inn Kansas City Downtown

Hotel Night Auditor

Kansas City, MO
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Perform additional bookkeeping, administrative, and accounting procedures as required • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Overnight shift; requires flexible hours • Proficiency with computers is required; experience with reservation and accounting software is desired • Some college is preferred but a high school diploma or equivalent is required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Outstanding communication skills and excellent customer service skills are required Compensation: $18 - $20 hourly