Hotel Night Auditor

Home2 Suites Crestview

Hotel Night Auditor

Crestview, FL
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Process additional administrative, bookkeeping. and accounting procedures as required • Provide exceptional service to all hotel guests during their stay Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Flexible overnight hours are required • High school diploma or equivalent required; some college preferred • Proficiency with computers is required; experience with reservation and accounting software is desired • Outstanding communication skills and excellent customer service skills are required Compensation: $13.50 - $14 hourly