Benefits:

Employee discounts

Free uniforms

Training & development

The role of Night Audit Representative requires an individual with the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.

To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.

Ensuring accurate and timely recording and reporting of all property receipts

Following cash handling procedures as outlined by the accounting department

Collecting payment at check out and provides change for guests as needed

Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills

Preparing all computer systems for the following day

Ensuring accurate and timely backup of files / tapes are maintained on a daily basis

Preparing, balances, posts, and distributes all necessary reports on a daily basis

Interacting with all in a professional manner, assisting other departments with necessary information

Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment

Experience in Choice Advantage PMS system preferred

Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator

Strong verbal, written and interpersonal skills

Works well independently or as part of a team

Strong attention to detail

Commitment to exceptional guest service

Ability to maintain a positive and professional attitude when handling all situations

Adhere to the policies and procedures of the hotel

Must be available to work over night

Ability to work a flexible schedule including , holidays, and weekends

Working knowledge of computer and math skills.