Hotel Night Auditor - Pt

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Hotel Night Auditor - Pt

Houston, TX
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Complete additional bookkeeping, administrative, and accounting procedures as requested • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Great communications. and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Must be computer proficient; experience with accounting or reservation software is a bonus • Requires a flexible schedule that allows for overnight shift hours Compensation: $17 - $18 hourly