Hotel Night Auditor

Retreat Hotels and Resorts

Hotel Night Auditor

Middletown, DE
Paid
  • Responsibilities

    We are looking for an overnight night auditor with a strong aptitude for organization, who loves helping people, possesses a strong commitment to customer satisfaction, and has Marriott experience! We are excited to help you grow in your hospitality career goals. If you are seeking an overnight position with a team of professionals, apply today! Must have weekend availability. Responsibilities: • Make sure every hotel guest has a pleasant stay • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Complete additional bookkeeping, administrative, and accounting procedures as requested • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Be on time and prepared for all scheduled shifts • Be positive and enthusiastic about work and work well with others • Stay up to date on all training and policies provided by your supervisors and company Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Excellent customer service and communication skills are required • Requires a flexible schedule that allows for overnight shift hours • Some college is preferred but a high school diploma or equivalent is required • Must be computer proficient; experience with accounting or reservation software is a bonus • Previous Marriott experience preferred • Weekend availability required • Overnight availability required Compensation: $15 - $16 hourly

    • Be on time and prepared for all scheduled shifts • Be positive and enthusiastic about work and work well with others • Stay up to date on all training and policies provided by your supervisors and company