Hotel Operations Manager

Retreat Hotels and Resorts

Hotel Operations Manager

Perry, GA +1 location
Full Time
Paid
  • Responsibilities

    Retreat Hotels & Resorts is seeking an enthusiastic Property Operations Manager. As the Property Operations Manager, you will work from the corporate side as the main liaison between Retreat Hotels & Resorts and the General Managers and management teams at each of our current and upcoming hotels. You will oversee daily hotel operations, ensuring seamless service and adherence to company policies and procedures. You will also be responsible for helping each property follow its individual franchise brand guidelines. Your passion for hospitality and leadership skills will drive our team to exceed guest expectations and create unforgettable stays. Available as either a part-time or full-time role. Please respond to the application questions to specify which hours you're applying for. Compensation: $70,000 to $120,000 Depending on experience Role is remote first, but candidates must be within commuting distance to our property in Perry, GA on the Georgia National Fairgrounds. Must also be willing to travel to various properties regularly to provide hands-on support. Responsibilities: • Develop and implement operational policies and procedures to improve efficiency and productivity at each hotel. • Monitor and analyze operational data to identify areas for improvement and cost-saving opportunities across multiple properties. • Lead and motivate a team of managers to ensure operational excellence and high levels of customer service. • Collaborate with both the corporate and on-property teams to streamline processes and enhance cross-functional communication while improving unity. • Manage budgets and resource allocation to meet financial objectives and company goals. • Implementation of brand initiatives. • Travel 1-2x per month to different hotel properties to work in person with management teams. Qualifications: • Strong leadership and team management skills • Empathy in decision-making • Proficiency in budget planning, financial management, and associate reporting • Communicates clearly, concisely, and with empathy • Demonstrated ability to drive operational efficiency and customer satisfaction • Ability to handle competing priorities • Bachelor’s in hospitality management or related field preferred • 20+ years experience in hotel operations or hospitality management if applying for part-time • 3-5+ years experience in hotel operations or hospitality management if applying for full-time • GM experience is required Compensation: $70,000 - $120,000 yearly DOE

    • Develop and implement operational policies and procedures to improve efficiency and productivity at each hotel. • Monitor and analyze operational data to identify areas for improvement and cost-saving opportunities across multiple properties. • Lead and motivate a team of managers to ensure operational excellence and high levels of customer service. • Collaborate with both the corporate and on-property teams to streamline processes and enhance cross-functional communication while improving unity. • Manage budgets and resource allocation to meet financial objectives and company goals. • Implementation of brand initiatives. • Travel 1-2x per month to different hotel properties to work in person with management teams.

  • Compensation
    $70,000-$120,000 per year
  • Locations
    Perry, GA • Reston, VA