Aloft Atlanta at the Battery Atlanta in Atlanta, Georgia is in search of a Hotel Operations Supervisor to become a part of our dynamic team. Situated at the heart of Battery, our hotel is celebrated for its contemporary aesthetics, vibrant ambiance, and outstanding customer service. Playing a pivotal role in our day-to-day operations, you will supervise the hotel's daily activities to ensure smooth guest interactions and efficient operational flow. Come join the Aloft Atlanta team and contribute to providing our guests with unforgettable experiences during their stays. Responsibilities: • Supervise the daily operations of the hotel to ensure a seamless and efficient guest experience. • Provide training and guidance to the staff members to uphold high service standards and professionalism. • Manage inventory, supplies, and equipment effectively to meet the needs of the guests. • Implement strategies to enhance guest satisfaction and promptly address any concerns. • Collaborate with various departments to coordinate activities and elevate the overall guest experience. Qualifications: • The ideal candidate should have at least 3 years of experience in overseeing hotel operations. • Strong leadership capabilities and the ability to effectively manage a team are essential for this role. • Excellent verbal and written communication skills, along with strong interpersonal abilities, are required. • Proficiency in managing budgets is a key qualification for this position. Compensation: $16 - $16.50 per hour
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• Supervise the daily operations of the hotel to ensure a seamless and efficient guest experience.
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• Provide training and guidance to the staff members to uphold high service standards and professionalism.
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• Manage inventory, supplies, and equipment effectively to meet the needs of the guests.
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• Implement strategies to enhance guest satisfaction and promptly address any concerns.
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• Collaborate with various departments to coordinate activities and elevate the overall guest experience.