Hotel Sales Manager

Hampton Inn & Suites

Hotel Sales Manager

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Embark on an exciting journey in the hospitality industry at Hampton Inn & Suites Phoenix Downtown, now hiring a Hotel Sales Manager!

    The success of NCG Hospitality stems from our intrepid crew of Team Members, who are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence. In return, we offer our Team Members the following benefits, incentives and more.

    Core Benefits:

    • Paid Sick Time
    • Paid time off and Personal Days
    • Paid volunteer hours → Earn money for community service!
    • Flexible schedules

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night
    • Rate based on availability and property brand
    • Free night stays at NCG Hospitality hotels

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Health and Wellness:

    • Health, Dental and Vision plans
    • Virtual telehealth services
    • Team Member Assistance Program with mental health resources
    • TeleDoc confidential counseling
    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan
    • 100% match on the first 3% and 50% match on the next 2% of team member contributions
    • Same day pay option
    • Health Savings Account
    • Sales bonuses

    How do I make an impact on my team?

    Our innovative Hotel Sales Manager enjoy the opportunity of driving sales for award-winning properties within close proximity to high-demand markets.

    Identify strategies to increase customer base and top line revenue in specified market segments

    Ability to sell value, tell our story & create an experience for our customers and customer prospects

    Conduct regular sales calls to current customers and potential new customers by means of on-site visits, direct sales calls, prospecting calls and written correspondence

    Provide current and accurate information to all inquiries regarding the property facilities

    Enhance customer relations and increase business for the property

    Maintain proper records of all sales calls and business activities utilizing Hotel SalesPro

    What does success look like in this role?

    Previous outside sales experience with a proven track record of success of finding and closing new business opportunities

    Optimistic self-starter with high degree of drive, motivation and initiative

    Ability to work independently, exercising good judgment and discretion

    Strong customer service skills to include problem-solving and complaint resolution

    Strong interpersonal, relationship building and communication skills

    Strong attention to detail and organized

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.