Hotel Steward

Crowne Plaza Knoxville

Hotel Steward

Knoxville, TN
Paid
  • Responsibilities

    Do you love helping people? We’re looking for a reliable, enthusiastic Bell Attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today! Benefits: • Employee Rate at IHG Hotels • Health, Dental, Vision, and Term Life Insurance • Paid Time Off • Free On-Site Parking • Free Employee Meals • Employee Referral Program • Discounted KAT Bus Passes Responsibilities: • Support the front desk staff and bell captain with check-in and responding to guest requests • Answer guest requests and assist with other duties as assigned such as bringing up room service, delivering mail and dry cleaning, and checking luggage for storage • Assist with guest luggage and carry items to their room on bell carts in a safe and professional manner • Welcome guests upon their arrival to the hotel and see them off upon departure • Make sure the bell desk is always neat and tidy • Valet guest's vehicles as needed Qualifications: • Ability to lift over 25 pounds and stand for long periods • Must have a flexible schedule with availability to work weekends and holidays • Excellent communication skills and customer service skills • Prior experience of 1 year in hospitality as a bell attendant, or similar position in customer service • A high school diploma or equivalent such as a GED is required • Must be 21 years of age and older and have a valid driver's license Compensation: $15 hourly + tips

    • Valet guest's vehicles as needed