Benefits:

Company parties

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Company Overview Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Job Summary Responsibilities

Develop and maintain professional functional working relationships with IHOP restaurant hourly Team Members, Corporate and Regional Team Members, and Guests.

Implement the IHOP Training program for all restaurant hourly Team Members to improve unit operations and the guest experience.

Execute annual financial, local restaurant marketing, guest service, and human resource

objectives, strategies, and tactics for assigned units as defined by the current IHOP Standard

Operating Procedures (SOP) and current operations plan.

Manage the dining room floor and focus on regular contact with Guests. Maintain the frequency of guest complaints within acceptable limits and handle complaints in a professional and timely manner. Ensure approved guest feedback system is in use and acted upon.

Comply with federal, state and local regulations that are applicable to the assigned unit.

Recruit, train, and retain Team Members in accordance with the current SOP and operations plan for the assigned unit. Maintain turnover within acceptable limits. Conduct on‐going coaching and administer the restaurant hourly compensation plan. Assure that performance appraisals and merit increases (if applicable) are given as scheduled. Properly document performance problems.

Communicate and enforce policies on

sexual harassment,

discrimination and

diversity.

Maintain crew member appearance and uniform standards.

Ensure food follows IHOP SOP in the areas of specifications, recipes, plating, delivery, packaging and garnishes. Ensure food is presented well and served at appropriate temperatures, within standard ticket times.

Ensure adequate levels of food, paper, china, silverware, glassware, kitchen supplies, safety, janitorial, uniform, linen, and miscellaneous supplies. Set and adhere to pars. Order food on a timely basis. Keep inventory to a minimum with no out‐of‐stock items.

Ensure the proper operational condition of equipment, building structure, and premises according to federal, state and local regulations and IHOP SOP. Keep appliances and equipment well‐maintained. Keep to‐go packaging and supplies adequately stocked. Maintain the interior and exterior appearance of the restaurant.

Qualifications Our ideal candidate will also have :

2 - 5 years management experience

Management experience in a quick-service, casual or family-dining restaurant preferred

Serve Safe Food Certification a plus

Excellent interpersonal communication skills.

Exceptional organization and leadership skills.

Dependable and reliable.

Must be able to work weekends and Holidays

Ability to work flexible hours, including nights, weekends, and Holidays.

Benefits/Perks

Competitive Salary

Vacation Pay

Healthcare Benefits

Dental Coverage