Housekeeper Room Attendant

Courtyard by Marriott Lincoln

Housekeeper Room Attendant

Lincoln, NE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Flexible schedule

    Job Title: Housekeeper/Room Attendant

    Department: Housekeeping

    Reports to: Executive Housekeeper, Housekeeping Supervisor

    Job Summary:

    The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.

    Job Duties:

    Cleaning of the guest rooms to standard as assigned

    Performing physical labor

    Answering guest requests

    Providing excellent customer service as per the standards of the Hotel

    Courteously and promptly responds to guest room requests

    Moves heavy objects as requested

    Performs side duties as required

    Works closely with other departments to achieve maximum guest satisfaction

    Maintains a clean, safe, hazard-free work environment at all times

    Understands the emergency procedures for the entire Hotel

    Answers guest requests when necessary

    General Behavior:

    His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues and staff.

    Job Requirements:

    Job-related experience an asset

    Must be neat, professional and well-groomed

    Must possess good organization/time management skills

    Must be a self-motivator-work with little supervision

    Must be able to work in a fast-paced environment

    Must be able to stand for extended periods of time

    Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required

    Must be able to lift up to 25 pounds (lifting above the shoulder is also required)

    Ability to relate well to Hotel guests and employees

    Guest-service oriented - team player

    High-initiative/self-starter with good communication skills

    Professional in demeanor and presentation

    Personable, enthusiastic, self-motivated and able to work independently

    Ability to learn quickly

    Ability to understand and carry out oral and written instructions and request clarification when needed

    Positive attitude and outgoing personality are essential

    Must be able to work shifts-days, evenings, weekends and holidays

    Dependable and reliable

    Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.