Director of Housekeeping

Destination Willamette

Director of Housekeeping

Newberg, OR
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Employee discounts

    Paid time off

    The Housekeeping Manager at Lifestyle Properties Vacation Rentals will play a crucial role in ensuring a seamless, high-quality experience for guests by overseeing all aspects of housekeeping and laundry operations. This position involves leading a skilled in-house and vendor team, managing daily schedules, and setting clear performance expectations to maintain a positive, team-oriented work environment. Responsibilities include resource and cost management, such as overseeing department’s COGS and supply chains to optimize cost-effectiveness. The Housekeeping Manager will act as the primary point of contact for translating between all departments.

    Additionally, the role encompasses contract cleaning vendor management, contract negotiations, and performance monitoring to maintain high standards. Ensuring compliance with health and safety regulations is essential, alongside keeping up-to-date with industry best practices. The position also involves developing comprehensive housekeeping and SOP manuals, training staff, and creating house-specific manuals for all properties in the Lifestyle Properties collection.

    Bi-lingual in English and Spanish is a must to qualify for this position.

    Team Responsibilities:

    Recruit, train, and lead a highly skilled in-house housekeeping and laundry team that fosters a culture of respect and excellence.

    Set clear performance expectations and conduct regular evaluations.

    Create a positive, team-oriented work environment.

    Oversee daily schedules for the housekeeping and laundry team.

    Assign schedule to appropriate team members.

    Oversee notes on daily changes and adjust teams as needed.

    Promptly address and housekeeping deficiencies.

    Implement effective housekeeping schedules and workflows.

    Manage resources and inventory to optimize cost-effectiveness.

    Managing Housekeeping COGS and ensuring labor is inline with the needs of the department.

    Optimize the Housekeeping and Laundry systems.

    Oversee the cleanliness of the laundry room, shop, and other business facilities.

    Our Ideal Candidate Has:

    3+ years experience in Housekeeping management

    Experience in hospitality and housekeeping

    Ability to prioritize time management skills

    Ability to work in a fast-paced environment

    Great verbal & written communication skills in English and Spanish

    Proficient with Google Docs

    Team-oriented personality

    Detail oriented