Housekeeping Supervisor

Residence Inn Lincoln Downtown Haymarket

Housekeeping Supervisor

Lincoln, NE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Paid time off

    Summary of Duties and Responsibilities/ Essential Functions

    Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

    Performs the duties of a Housekeeper/Room Attendant plus the following:

    Supervises the day-to-day operations of an assigned group of Housekeepers or an assigned area of the facility; ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; trains associates in proper work procedures, safety, and customer service; may be assigned to track inventory, disburse linens or assisting in purchasing supplies; may supervise the hotel laundry operations; may assist in recruiting and selecting new associates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.

    Cleans guest rooms along with assigned staff as hotel needs require.

    Minimum Qualifications

    Able to collaborate effectively with subordinate staff and peers

    Ability to communicate effectively in English

    Ability to work a variable work schedule

    Ability to sit or stand for extended periods of time

    Ability to use proper lifting techniques; can lift up to 50 pounds regularly and up to 75 pounds occasionally.

    Ability to use cleaning materials, supplies and equipment (vacuums, buffers, laundry equipment, etc.)

    Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.