Benefits:

Dental insurance

Employee discounts

Paid time off

Vision insurance

As a Houseman at Springhill Suites - Richmond Hill, you will play a vital role in ensuring the smooth operation and maintenance of the hotel’s facilities. Your primary responsibilities will include maintaining the cleanliness and functionality of public areas, assisting with guest requests, and supporting the housekeeping team. The ideal candidate will be proactive, detail-oriented, and capable of handling a variety of tasks to enhance the guest experience and maintain a welcoming environment.

Key Responsibilities:

Public Area Maintenance:

Regularly clean and maintain the hotel’s public areas, including lobbies, hallways, elevators, and restrooms.

Ensure that all common areas are tidy, well-organized, and free of hazards.

Guest Assistance:

Assist guests with any special requests or needs related to hotel facilities, including delivering items to guest rooms or addressing any concerns promptly and courteously.

Provide excellent customer service and respond to guest inquiries in a professional and friendly manner.

Housekeeping Support:

Assist housekeeping staff with tasks such as restocking supplies, moving furniture, or handling special cleaning projects.

Help with room preparation for special events or high-occupancy periods.

Facility Maintenance:

Report any maintenance issues, such as broken fixtures or malfunctioning equipment, to the maintenance department.

Assist with minor repairs or maintenance tasks as needed.

Inventory and Supplies:

Monitor and manage inventory levels of cleaning supplies and other materials needed for public area upkeep.

Ensure proper storage and organization of supplies.

Safety and Compliance:

Follow all safety procedures and protocols to ensure a safe working environment for yourself and guests.

Adhere to hotel policies and procedures related to cleanliness, safety, and guest service.

Team Collaboration:

Work collaboratively with other hotel staff and departments to ensure efficient operations and guest satisfaction.

Participate in team meetings and training sessions as required.

Qualifications:

High school diploma or equivalent preferred.

Previous experience in a housekeeping or maintenance role is a plus but not required.

Strong attention to detail and ability to work efficiently in a fast-paced environment.

Good communication skills and a positive attitude.

Physical stamina and the ability to lift and move heavy objects as needed.

Ability to handle a variety of tasks and adapt to changing priorities.

Flexibility to work various shifts, including weekends and holidays.

Join us and become part of a team committed to maintaining a welcoming and high-quality environment for our guests. We look forward to hearing from you!