Disability Specialist Human Arc (A Centauri Health Solutions Company) - Scottsdale, AZ Summary of Position: Facilitate appointments, referrals, hand-offs and translation assistance. Provide resources and materials to clients, enabling them to apply and receive services. Interact with federal agencies and private institutions to determine services. Typical years experience in field of 1-2. Typically holds Associates Degree or 1-2 years relevant experience. Supervisory Role: No Duties and Responsibilities: Read, understand, and follow all Company policies and procedures. Acknowledge review and acceptance of responsibility for the policies and procedures annually in writing. Protect all confidential information seen, received, or that is communicated while performing job duties or otherwise. * Contacts individuals regularly and clarifies any and all gathered eligibility data * Obtains authorization to represent form and all necessary documentation/verifications * Mails forms to patients/members interviewed to process case appropriately * Refers completed package to Social Security Administration * Clarifies Human Arc services with details, sets expectations for process and communication to ensure patient/member understanding * Advise members and patients of program time limitations and ensure deadlines are met * Determines if/where prospect is in the application process * Follows up with SSA state disability determination entity on status of claim * Assists in acquiring verifications; helps obtain and complete forms, * Submits documents/applications to proper agencies; follows up appropriately with all * entities to ensure processing * Overcomes objections to appropriately complete the application * May identify patient/member needs and directs them to appropriate agencies for assistance (community resources) * Answers questions regarding the application, services and benefits * Communicates with prospects via phone * Leverages technology and account processing workflows; maintains data integrity with * accurate and concise documentation in Human Arc systems * Foresees what needs to be done with all accounts and takes appropriate action to secure eligibility until all methods are exhausted

• Perform miscellaneous clerical tasks (fax, file, data entry, scan, index) * Works with government agencies/physician offices to obtain coverage and clients * Follows up with agencies timely and regularly on application status * Schedules appointments * Determines appropriate timing of SSA interview for plan member * Determines members ability to manage interview or necessity of Human Arcs assistance * Secures all necessary signed SSA forms * Secures any missing verifications needed and submits within given timeframes * Foresees what needs to be done and takes appropriate action * Promptly take and return all calls * Answers questions regarding accounts, eligibility, etc. * Maintains positive professional relationship with agencies and clients * Issues correspondence to physicians, educational institutions as needed * Interprets and correctly processes mail * Contacts providers / secures medical records as needed Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 7 hours ago - save job - original job Apply On Company Site * Disability Specialist jobs in Scottsdale, AZ * Jobs at Human Arc in Scottsdale, AZ * Disability Specialist salaries in Scottsdale, AZ Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume