Human Capital Program Support Specialist

BryceTech

Human Capital Program Support Specialist

Cleveland, OH
Full Time
Paid
  • Responsibilities

    Job Description

    BryceTech is looking for a program support specialist that will provide human capital operational support for our federal government customers managing their external leadership development programs.

    The candidate will be responsible for:

    • The delivery and quality of all administrative processes (calls for nomination, acceptance/regret letters, submission packages, etc.).

    • Acting as the primary point-of-contact for internal candidates and supporting external candidates through the selection process.

    • Developing and implementing a selection process for identifying nominees.

    • Preparing data analysis to inform the selection panel for their review (e.g. performance history, awards history, time in position).

    • Working with the budget analyst to track program tuition expenditures.

    • Work with program leads to identify and resolve ad hoc issues or special.

    • Supporting program leads in developing recommendations regarding program and process enhancements.

    • Assisting in the design, planning, and execution of an Agency Review Panel for external development programs.

    • Coordinating project assessment activities, monthly reviews, and other activities as directed.

    • Scheduling meetings with various stakeholders.

    • Organizing records and files from numerous data calls; maintaining a tracking system of incoming requests, data calls, and outgoing correspondence.

    • Creating and maintaining a tracking system for tasks, requests, and actions.

    • Attending and participating in, stakeholder meetings, as appropriate. Document and follow-up on important actions and decisions from meetings.

    • Creating and distributing communications to a variety of stakeholders.

    • Maintain channel and file structure in SharePoint and/or MS Teams, provide MS Teams event support (breakout room management, participant list download, note taking, recording, etc.).

  • Qualifications

    Qualifications

    REQUIREMENTS (i.e., Education, Experience):

    • AA or BA preferred
    • 2 years, 5 preferred, experience directly related to the duties and responsibilities specified
    • Strong organizational and problem-solving skills
    • Strong written and verbal communication skills
    • Proficiency using MS Teams, Microsoft Project, Excel, Word, and PowerPoint

    Additional Information

    BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

    All your information will be kept confidential according to EEO guidelines.