Contract role

Length: 9 months with the possibility of an extension

Location: Long Island City, NY (near Queens Plaza subway station)

RESPONSIBILITIES:

• Collaborate with the Client’s project team, business process engineer, the Division of Information Technology, Human Resources stakeholders, and other business units agencywide in order to conduct a detailed analysis and evaluation of existing Human Resources processes.
• Recommend process optimization strategies to enhance efficiency, reduce time lags, eliminate bottlenecks, and improve the experience of Human Resources, Job Candidates, and Agency Staff software in a comprehensive gap analysis by identifying business process areas within the operational workflow that require necessary changes to improve digital communications, streamline internal systems documentation, and optimize standardization.
• Recommend priorities for process change implementation based on guidelines developed by the project team.
• Track business process reengineering performance against identified opportunities and KPIs (both efficiencies and growth) in conjunction with HR and executive leadership and project management team.
• Periodically evaluating the effectiveness of the HR Business Process Re-engineering Plan and overarching change management strategy.
• Actively engaging with all impacted stakeholders and end-users by routinely conducting change management training exercises.
• Recommend enhancements to the HRIS, where applicable.
• Develop training plan for implementation of new processes.
• Present high-level and detailed findings and recommendations to project team, stakeholders, Steering Committee, and other agency leadership as needed.
• Report progress, work plans, and roadblocks to the Client’s project team.
• Stay up to date with the latest developments in the Human Resources industry and apply that knowledge to recommend best practices and methodologies for both current and future use.

REQUIREMENTS:

• Bachelor’s degree in business, Human Resources Management, Computer Technology, or related field
• Proven experience as a Human Resources consultant, preferably with a local, state, or federal government agency
• Experience as a business process engineer or business process change agent.
• Experience collaborating with enterprise-wide cross-functional teams using and affected by Human Resources-related processes.
• Proven experience analyzing business and technical processes for Human Resources transactions.
• Proven experience as a business process engineer or senior business analyst

Experience analyzing functionality of Human Resources Information Systems, Human Resources Management.