POSITION SUMMARY

Texas Inter-Faith Housing is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation

(SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.

This position will requires a friendly, positive energy and easy-going personality while also being very perceptive and disciplined. This role will need to have a compassionate-oriented approach when dealing with complaints and provide accurate information to both internal and external customers. Must also be able to provide backup administrative support to Human Resources.

**______**Responsibilities include but are not limited to:

• Provide exceptional customer service in person and on the phone to families, staff, vendors and the community.

• Handle a low volume of incoming phone calls, emails and messages from our mainline and inbox.

• Aid and support the recruiting process including reviewing resumes, scheduling interviews, resourcing pipelines, and providing applicant correspondence;

• Participate in team meetings, workshops, and training sessions to enhance skills and knowledge.

• Assist coordinating all on-site corporate events and meetings – includes making event flyers, announcements, calendar invites, scheduling meeting space, conference room calendars, ordering catering, meeting/event supplies, decorating offices and event spaces for birthdays, celebrations, other corporate events, traveling to pick up items and handling cleanup.

• Assist with coordination of occasional off-site corporate events and travel arrangements.

• Maintain office manuals, updating all forms and/or updating procedures.

• Ensure all common areas are neat and prepared for incoming visitors – cleaned and stocked with supplies.

• Pickup, sort and deliver mail daily; receive products, letters and packages from couriers and vendors to be distributed.

• Assist with filing, copying, scanning, faxing, and mailing/shipping needs.

• Monitor office supplies – label, organize, and order to restock regularly.

• Monitor the operation of various office equipment, coordinate maintenance and repair.

• Maintain confidentiality and appropriately handle sensitive information with discretion.

• Adhere to all regulatory guidelines, company policies and accounting procedures.

• Other related tasks as assigned by the manager.

MINIMUM QUALIFICATIONS: (KNOWLEDGE, SKILLS, AND ABILITIES)

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience designing flyers in Canva is preferred.
• Strong verbal and written communication skills, ability to communicate tactfully and effectively.
• Proven ability to handle confidential information and work with minimal supervision.
• Strong organizational skills, self-motivated, flexible and detail oriented.

WHAT YOU'LL GAIN:

• Real-world experience in both HR and training functions within a fast-paced industry.
• Mentorship from experienced professionals in HR, operations, and training.
• Exposure to both employee engagement and operational excellence.
• A strong foundation for a career in human resources, training, or operations.