Job Description

The hybrid “Vuori Returns Specialist/Driver” role will split their time (about 80/20) between processing refunds for ECOM and Wholesale returns in a fast-paced, high-volume environment, along with making pickups from the international cross dock. The Returns Specialist aspect includes being responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Using a computer and scan application, you will process the returns into our ERP. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner. As a Vuori “Driver,” you are responsible and have a clean driving record. You will make pick-ups 3 times a week and handle miscellaneous deliveries as necessary. You will represent Vuori in a professional manner while on the road and maintain professional relationships with our partners.

Qualifications

What you'll get to do:

• Receiving and processing returns
• Making pickups and drop-offs in the Vuori Sprinter van
• Quality grading and inspection of returned items
• Transferring of goods back to the DC
• Work cross functionally with other departments
• Folding and repackaging
• Provide quality feedback to leadership

Who you are:

• Clean driving record!
• Warehouse or retail experience
• Responsible and courteous
• Basic computer and Microsoft Office skills
• Ability to work in a fast-paced environment
• Highly organized and detailed oriented
• Ability to self-manage and assist fellow team members
• Must be able to safely lift and carry up to 30 lbs.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

The pay range for this role is $18-$19/hr.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.