IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.
The Project Manager II manages multiple small- to medium-sized projects or one large project, working closely under the direct supervision of the VP Customer Experience & Delivery. This position ensures that all project requirements are clearly defined and approved, and that all deliverables are met within time, cost and quality constraints.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures objectives and scope are clearly defined and approved for each project before commencement
Gathers required data from commercial representatives and technical advisors to define customer requirements and validate project objectives
Ensures contractual documents are in place to support the project
Coordinates and monitors multiple medium projects, or one large project, from initiation through delivery
Produces and maintains a Project Plan that defines project specifications, timelines and budgets
Sets deadlines, assigns responsibilities, and expedites, monitors and tracks progress against planned activities
Negotiates and manages changes and initiates corrective action where necessary
Performs at a high level of accomplishment based on functional and technical expertise
Acts as the central point of contact for all interested parties and evaluates project effectiveness and efficiency
- Communicates project status to the appropriate stakeholders and provides follow-up support to clients for all questions or concerns
- Disseminates information on any problems or potential delays and resolves any internal issues that arise
- Manages project risks, consulting the PMO Manager and developing and implementing contingency plans when necessary to ensure a smooth execution of a project
- Constantly implements and tests procedures, including PMO methodology, and recommends improvements
- Builds deep relationships and networks inside and outside the organization
- Evaluates progress and results against original objectives and goals, and changes goals or tactics as needed
Brings all projects to a controlled close
- Obtains user acceptance of the deliverables against the agreed triple constraint of time, cost and quality
- Ensures contractual and administrative closure of the project, reporting outcomes to the PMO Director
- Captures lessons learned and observes opportunities for continuous improvement
- Gets first hand customer feedback and uses it to improve; Interprets and addresses customers' underlying needs; Anticipate the customers' long term needs and establish plans and strategies for meeting those needs
ADDITIONAL DUTIES:
- To provide technical design, solutions and project management primarily to Financial industry.
- To work with the technical design, product development and deployment teams to implement the solutions.
- To conduct project acceptances with the customers for the completion of the implementation.
- To deliver projects in time, within budget and meet customer expectations.
- To contribute building a technical team for local pre and post project support.
- To proactively work with customers and other partners to obtain first hand market knowledge and business opportunities.
- To interact and work effectively across all functional areas such as, sales, business development, product marketing, R&D, managed services, etc. … and at all levels of the organization.
- Other duties and responsibilities may be assigned at any time and from time to time.
Required Skills
- Prior knowledge of a structured project management methodology (PMBoK, PRINCE2, etc.) operations and/or software development is required.
- Knowledge of the card and technology industry is a plus.
- Microsoft Project Professional, SharePoint, Microsoft Project and Microsoft Office (Word, Excel, PowerPoint, etc.).
Required Experience
- Bachelor’s degree in Business Administration, Project Management or a related field is required.
- Minimum of 7 years experience in managing 3 or more small- to medium-sized projects simultaneously.
- Project Management Professional (PMP) certification is highly preferred.
- Experience with a Telecom or software company would be a plus.