Job Description

Job description

JOB SUMMARY:

TRAVEL BETWEEN THE FOLLOWING OFFICES WILL BE REQUIRED: LAWRENCEVILLE, MOUNTAINSIDE, NORTH BERGEN, NORTHFIELD, TOMS RIVER, MORRIS & ESSEX COUNTIES.

THIS POSITION IS FULL TIME AT 30 HOURS PER WEEK PLUS TRAVEL.

Under close supervision, the Front Office Coordinator maintains a successful relationship between the department and our medical providers, while delivering exceptional customer service to all parties. This position also provides administrative support to office providers and maintains the facility location.

Essential Duties and Responsibilities:

· Confirm scheduled appointments; reconciliation of appointments (e.g. office, network, etc.)

· Assist providers with office equipment and technical resources

· Organize files for scheduled evaluations and depositions; process reconciled files

· Send and receive charts and electric files

· Conduct administrative chart review

· Answer and direct incoming telephone calls

· Provide office hour coverage

· Escort patients to and from examination rooms; may provide chaperone services for exams

· Assist doctors with schedule management

· Assist in the entering and scheduling of deskwork

· Maintaining office appearance/cleanliness

· Trouble shoot and assist in fixing basic issues with computers, printers, fax machines and scanners

· Perform other duties and responsibilities as assigned

COMPETENCIES:

· Excellent verbal and written communication skills

· Professional attitude with a strong customer-service focus

· Multi-task and be able to work well under pressure

· Able to work in a fast-paced environment

· Ability to work both independently and as part of a team

· Proficient with basic computer applications, including, but not limited to Microsoft Office, Microsoft Excel and Outlook

• Able to accommodate flexible work schedule

Education and/or Experience: (includes certificate & licenses)

· High School diploma, or equivalent (GED)

• 1 to 3 years of related experience
• Healthcare experience preferred
• Experience with front desk administration and customer service

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Commercial Services is an Equal Opportunity Employer. The company has an ongoing commitment to the creation of a workplace free of discrimination, harassment, and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Job Type: Full-time

Salary: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office experience: 1 year (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: On the road

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Company Description

IMX Medical Management Services is a national medical consulting company, which specializes in Independent Medical Evaluations, Functional Capacity Evaluations, Medical Record Reviews and Occupational Health Services. We recruit, credential, coordinate, schedule and deliver quality reports on these medical services throughout the United States.