ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.

Job Summary

ISI® Elite Training - Owings Mills, MD, 10200 Grand Central Ave, Suite 107, is seeking a full time leader who loves bringing out the best in others. The Head Performance Coach will positively affect the lives of our members, every time you coach a workout! You are motivated and driven to embody the values of:

Play as a TEAM.

Do the RIGHT thing.

Go the EXTRA mile.

Responsibilities & Job Duties

Owns culture and members’ outstanding service experience. Drive loyalty & member engagement

Manage all aspects of ISI® coaching staff

Create and maintain high energy, welcoming, high vibe facility

Hire, train and ensure all ISI® coaches meet our elite brand standards

Organize and ensure cleanliness of training floor

Execute, train and manage coach’s portion of sales process; members’ problem-solution options

Deliver membership retention of 90% to 95%+. Target member session engagement of 100%

Build member base that loves ISI® & raves about us. Manage earned and organic social media, including tracking member post session reviews. Coordinate and partner with Assistant Facility Manager who supports Facility Manager with paid digital, and member and grassroots events efforts

Develop, delegate and/or approve training schedules of all sessions

Conducts monthly coaching staff and development meetings; supports Facility Manager with team and/or owner huddles. Attends all relevant, mandatory training and other requested corporate meetings

Coaches minimum of 10 sessions per week

Maintains current, active coaches’ employee files which includes: resume, CPR cards, fitness certifications, I-9, disciplinary items, emergency contact info, and more as needed.

Requirements and Qualities

High school diploma/GED required

Hold current fitness certification from approved organization: ACSM, ACE, NASM, NSCA, etc.

Must have current CPR/AED certification

3+ years of professional experience coaching in fitness industry (certified personal trainer &/or group fitness trainer), and formally managing. Experience with POS MindBody and CRM Axle a plus

Great communicator, lead by example, detail-oriented, and operate with high service standards

Knowledge of physiology, exercise technique, and body mechanics is preferred

Resourceful and able to execute plan of action

Love helping members achieve their goals and can lead a first class member experience

Demonstrate the desire to lead & train employees and motivate team to goals

Positive, motivating, and effective interpersonal communication skills

Excellent organizational and time management skills

Have the flexibility and availability to work and respond early mornings, nights and weekends

Take 2+ ISI® Athletic Based Training sessions per week and attend relevant ISI® programs.

Perks & Benefits

Passionate, collaborative work atmosphere

Workout for free. Fitness casual dress-code

Investment in your personal development utilizing world class MBTI & StrengthsFinder tools

Participation in facility performance based bonus program

Discount on retail items

Cover cost of re-certifications

Paid time off; 401k.

If you are passionate about fitness, love coaching & training others, and want to help us impact lives in our community— we would love to hear from YOU! More specific job duties and requirements can be provided by the Facility Manager if you are selected to move forward in the interview process.

Please submit your resume and cover letter stating why this is the position for you!