Job Description for IT Associate

Title: IT Associate Time Status: Part-Time Reports to: IT Director

SUMMARY Under the supervision of the Information Technology Director, the IT Associate will assist with performing basic-level work related to the technology needs of Grace Baptist Church and Grace Christian Academy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

· Assist with help desk calls, scheduling, and tickets through the FMX system.

· Basic end-user support to prevent delays for basic technical issues.

· Under the guidance of the IT Director, perform computer imaging, staging, and installation.

· Assist in the maintenance of IT standards and documentation.

· Under the guidance of the IT Director, inventory technology equipment and software.

· Field work and interacting with faculty and staff.

· Perform other duties as assigned.

We Want – Must Haves

· A demonstrated ability to maintain sensitive confidential information.

· Must be a follower of Jesus Christ and have a lifestyle that demonstrates obedience.

· Committed to the core values of the church and school.

· Ability to perform services independently, without direct supervision, as well as work cohesively within a team environment.

· Demonstrate a high level of emotional intelligence.

· High attention to detail and accuracy with complete follow-through.

· Ability to communicate clearly and concisely, both orally and in writing.

· Excellent organizational skills.