Description

We're looking for IT professionals who will thrive working with multiple corporate clients to help them support, manage, and plan their IT infrastructure. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT expertise in-house. We're not just looking for the best technical talent, we're also looking for folks who interact well with users - whether they're administrative staff or the business owner!

This position provides service to our clients both remotely and on-site. Duties include infrastructure review, project advisement, strategic planning in conjunction with the WorkSmart team and clients, and limited on-call responsibilities.

Requirements

The ideal candidate will be able to work on-site directly with clients, giving an impression of calm confidence even when encountering unexpected challenges or new technology.

• Willingness to travel to client sites (80% local travel)

• 3-5 years administering Windows servers, including Exchange & SQL

• 3-5 years providing user support in a corporate environment

• 3-5 years managing network equipment (firewalls, routers, switches, etc.)

• 3-5 years administering and troubleshooting Office 365 environments (Mail, OneDrive, SharePoint)

• 3-5 years administering VMWare environments

• 1-5 years of Azure experience is a plus

You'll also need:

• Excellent communication (written and oral) skills
• Excellent documentation and record-keeping skills
• The desire and ability to learn new technology

Employees will work at client sites, in our office, and remotely.

Benefits

This is a full-time salaried position with excellent benefits.

• Overtime pay, even though it is a salaried position (Fluctuating Work Week)
• Health, Dental, and Vision insurance
• Short- and Long-Term Disability, plus Basic Life, at no cost to you
• 401(k) with corporate match
• Wellbeing reimbursement
• Up to 4 paid days per year for volunteer activities

Core Values

Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. By embodying these values as an organization and as individuals, we will continue to grow and succeed.

Do the Right Thing

• Choose the right thing, even when it's hard
• Opt for flexibility when it makes things better
• Bring both heart & hustle

Put People First

• Care about the person behind the screen
• Show compassion
• Cultivate collaboration

Own It

• Be the start of the solution
• Bring the right people in
• Commit to the outcome

Be Curious

• Ask questions in tough situations
• Seek to understand diverse perspectives
• Try new things; embrace uncertainty