**This is a full-time contractor role payable at $25 per hour**

We are seeking a reliable and technically skilled Deskside Support Technician to join our onsite IT support team at a client location. This position plays a key role in providing hands-on technical support, assisting with PC rollover and refresh projects, provisioning Android scanners, and handling network port patching.

This is an overnight shift position (Thursday through Sunday) in a collaborative team environment, supporting both day-to-day technical needs and project-driven hardware and network updates.

Key Responsibilities

• Provide deskside support for end users, including hardware and software troubleshooting.

• Execute PC rollover and refresh activities, including setup, configuration, and deployment.

• Provision Android scanning devices as part of the support process.

• Perform network port patching and related tasks as needed.

• Collaborate with team members to ensure high-quality, timely resolution of technical issues.

• Deliver excellent customer service and maintain clear communication with end users and team members.

Technical Environment & Requirements

• Hands-on technical support in an enterprise environment.

• Ability to diagnose and resolve hardware and software issues.

• Experience with PC imaging, setup, and deployment preferred.

• Basic knowledge of networking principles, including patching and connectivity troubleshooting.

• Onsite presence is mandatory for this role.

Preferred Skills and Experience

• Strong technical aptitude and troubleshooting abilities.

• Proven customer service skills, with a focus on professional and courteous support.

• Experience in deskside support, hardware provisioning, and network port patching.

• Familiarity with Android device setup and deployment is a plus.

Working Conditions

• Schedule: Overnight shift, Thursday through Sunday.

• Work Environment: Onsite, team-based setting. Remote work is not available.

Qualifications

• No formal certifications required.

• Prior experience in technical support or IT-related roles is highly desirable.

• Ability to work effectively both independently and as part of a team.

• Strong communication and problem-solving skills.

Pay: $25.00 per hour

Shift: Overnight Thurs - Sun; 40 hours per week

Immediate start pending successful interview and relevant checks