**This is a full-time contractor role payable at $28 per hour**

We are looking for an IT Hardware Support Technician to join our dynamic team in Spartanburg/Greer, SC. This role will be responsible for providing hands-on technical support for a variety of IT hardware-related tasks, including hardware break/fix, network port patching, PC imaging, PC deployments, and Android scanner support. You will work in a collaborative team environment, ensuring that all hardware and devices are functioning properly and efficiently.

The ideal candidate should have a basic understanding of PC hardware, along with experience in troubleshooting and supporting IT infrastructure. This position offers an excellent opportunity to work in a fast-paced, hands-on role and to further develop your technical skills in a team-oriented setting.

Key Responsibilities:

• Perform hardware break/fix repairs, ensuring minimal downtime for end users.
• Execute network port patching for optimal connectivity across devices.
• Image and configure PCs for new deployments or system upgrades.
• Manage and execute PC deployment activities to ensure all new devices are correctly set up and delivered to users.
• Provide support for Android scanners, troubleshooting, and resolving issues as needed.
• Collaborate with team members to troubleshoot, resolve, and document hardware-related issues.
• Assist with inventory management and tracking of hardware components.
• Maintain clear and concise documentation of all technical activities and procedures.

Technical Environment and Skills/Experience:

• Basic understanding of PC hardware components and troubleshooting.
• Familiarity with imaging tools and techniques for PC deployment.
• Experience with network port patching and connectivity troubleshooting.
• Ability to support and troubleshoot Android-based devices, particularly scanners.
• Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
• Excellent communication skills for collaborating within a team.

Nice to Have Skills/Experience:

• Prior experience with PC deployments and imaging tools (e.g., Microsoft Deployment Toolkit, SCCM, etc.).
• Experience with Android mobile device management or scanner support.
• Knowledge of networking fundamentals (IP addressing, subnetting, etc.).
• Familiarity with ticketing systems or IT service management platforms.

Professional Accreditations:

• While not required, IT certifications such as CompTIA A+ or similar would be considered a plus.

Sector Experience:

• No specific sector experience is required, though prior experience in a technical support role within any industry is beneficial.

Working Environment:

• This is an on-site role and the work will be completed in a team environment.
• The resource will work closely with team members but will also need to be self-sufficient in completing tasks as required.

If you're looking for a hands-on IT support role in a collaborative environment and have the necessary technical skills, we encourage you to apply and join our team!

Pay: $28.00 per hour

Hours: Mon - Fri, 8 am - 5 pm

Immediate start pending successful interview and relevant checks