IT Deskside Engineer - Skaneateles, NY
**This is an on-site 1099 Contract role payable at $35 per hour**
IT Deskside Engineer Overview
We are looking for an experienced IT Desktop Support Engineer who can provide onsite, white-glove installation, maintenance, and support services in a highly demanding environment. The successful candidate will have a minimum of 1-3 years of experience in delivering these services in a corporate environment and a track record of providing exceptional customer service.
General Requirements:
· Must have delivered deskside support within a corporate environment for a minimum of 1+ years
· Ability to work independently as you will be the sole engineer on site (hand, eyes, and feet onsite support).
· Possess a wide range of technical skills including client, server, software deployment, email & application knowledge.
· Troubleshooting and resolving hardware, O/S, and software issues.
· HP Desktop & Laptop experience
· Imaging / Reimaging computers/hard drives.
· Provide Installations, Moves, Additions, Changes, and Decommissioning of end-user equipment.
· Providing face-to-face customer support as well as telephone support for remote users.
· Ongoing maintenance tasks on the company’s desktop environment.
· Highly professional with excellent communication skills, professional attitude, and the flexibility to work out of hours if needed.
· Ability to understand and adhere to all company policies and work without supervision.
· Dealing with 3rd parties and OEMs if required.
Preferred Experience/Qualifications:
· Must be detail-oriented and self-motivating.
· Consistently able to provide excellent customer support to the entire staff, representing a variety of personalities and management levels.
· Strong Break Fix skills for Desktops, Workstations, Notebooks, Printers, and mobility devices.
· Broad experience in IT with a basic understanding of Networks, Servers, and Telecoms.
· Experience including remote control of PCs and video conferencing knowledge.
Pay: $35 per hour
Hours: Mon-Fri 8 am - 5 pm
Immediate start pending successful interview and relevant checks