IT Deskside Engineer - Skaneateles, NY

Orion Global Managed Services US Inc

IT Deskside Engineer - Skaneateles, NY

Skaneateles, NY
Full Time
Paid
  • Responsibilities

    **This is an on-site 1099 Contract role payable at $35 per hour**

    IT Deskside Engineer Overview

    We are looking for an experienced IT Desktop Support Engineer who can provide onsite, white-glove installation, maintenance, and support services in a highly demanding environment. The successful candidate will have a minimum of 1-3 years of experience in delivering these services in a corporate environment and a track record of providing exceptional customer service.

    General Requirements:

    · Must have delivered deskside support within a corporate environment for a minimum of 1+ years

    · Ability to work independently as you will be the sole engineer on site (hand, eyes, and feet onsite support).

    · Possess a wide range of technical skills including client, server, software deployment, email & application knowledge.

    · Troubleshooting and resolving hardware, O/S, and software issues.

    · HP Desktop & Laptop experience

    · Imaging / Reimaging computers/hard drives.

    · Provide Installations, Moves, Additions, Changes, and Decommissioning of end-user equipment.

    · Providing face-to-face customer support as well as telephone support for remote users.

    · Ongoing maintenance tasks on the company’s desktop environment.

    · Highly professional with excellent communication skills, professional attitude, and the flexibility to work out of hours if needed.

    · Ability to understand and adhere to all company policies and work without supervision.

    · Dealing with 3rd parties and OEMs if required.

     

    Preferred Experience/Qualifications:

    · Must be detail-oriented and self-motivating.

    · Consistently able to provide excellent customer support to the entire staff, representing a variety of personalities and management levels.

    · Strong Break Fix skills for Desktops, Workstations, Notebooks, Printers, and mobility devices.

    · Broad experience in IT with a basic understanding of Networks, Servers, and Telecoms.

    · Experience including remote control of PCs and video conferencing knowledge.

     

    Pay:  $35 per hour

    Hours: Mon-Fri 8 am - 5 pm

    Immediate start pending successful interview and relevant checks