Job Description:
Our client is seeking a proactive and skilled IT Manager to oversee our technology infrastructure, communicate, manage, and interact with our MSP to ensure seamless operations in a high-end firm/financial services environment.
The ideal candidate will have extensive experience with Windows systems and a strong ability to manage IT projects, support staff as end-users, and implement effective technology solutions.
Excellent professional presentation and communication skills are a must. This role is on-site five days a week and on-call when necessary.
Responsibilities:
• Infrastructure Management: In conjunction with our MSP, oversee the maintenance and optimization of Windows servers, workstations, and network systems
• Project Management: Plan, execute, and oversee IT projects, including system upgrades, software deployments, and infrastructure enhancements
• Security Oversight: Implement and maintain security protocols to protect sensitive data and ensure compliance with industry standards
• Vendor Relations: Manage relationships with third-party vendors and service providers to ensure high-quality support and service delivery
• User Support: Provide hands-on support and training for staff, ensuring they have the tools and resources needed to perform effectively
• Budget and Inventory Management: Maintain accurate and thoroughly documented accounts of all IT hardware assets, including warranties. Assist in developing and managing the IT budget, ensuring cost-effective solutions are implemented
Requirements:
• Bachelor’s degree in information technology, Computer Science, or related field
• 5+ years of experience in IT management, with a focus on Windows environments
• Strong knowledge of Windows Server, Active Directory, Office 365 and network administration
• Excellent problem-solving skills and the ability to work under pressure
• Proven experience in project management and team leadership
• Strong verbal and written communication skills
• Experience in a high-end or professional services firm