Job Description:

Short Description:

IT Operations Support Specialist

Complete Description:

Duties and Responsibilities

· Provide technical assistance in all aspects of data processing operations.

· Work with mainframe and Server applications.

· Understands technical experience in the utilization and implementation of tools to monitor the server and mainframe applications.

· Understands knowledge on how to identify, investigate and troubleshoot error conditions to help remediate system failure conditions.

· Understand Configuration Management (CM) for software updates and migrations of code.

· This position may require weekend and or shift work hours

Required Qualifications (at least 2+ years of experience):

· Configuration Management (CM) for software updates and migrations of code;

· Software Migration process;

· Startup of Production Applications & Systems;

· Microsoft SQL Management Studio & Oracle SQL Developer;

· Preferred Experience - 2 years minimum:

· Support Web and Client Server Applications

· Microsoft Office Application Suite (Word & Excel)

· Computer applications capabilities and limitations of computer equipment.

Skills:

· Configuration Management experience. Required 2 Years

· Software migration process experience. Required 2 Years

· Experience of startup of Production Applications & Systems. Required 2 Years

· Microsoft SQL Management Studio & Oracle SQL Developer experience. Required 2 Years

· Support Web and Client Server Applications. Highly desired 2 Years

Microsoft Office Application Suite. Highly desired 2 Years

Flexible work from home options available.