Job Description

Provide Tier 2 support for facility computer systems, computers and peripherals. Installing, diagnosing, maintaining and upgrading/replacing hardware while ensuring optimal performance. Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.

Qualifications

• A Bachelor’s Degree or a minimum 8 years of IT manufacturing related experience.
• Technical knowledge of IT client hardware. Hands on troubleshooting experience. Able to read and understand technical manuals, procedural/process documentation.
• Able to analyze complex situations and provide solutions.
• Knowledge of Microsoft Office products, understanding of software distribution systems (MSSCCM)
• Ability to effectively prioritize and execute tasks in a high pressure environment. Exceptional customer service orientation.
• Ability to work in a diverse, team-oriented and collaborative environment.
• Able to serve as business advisor/consultant and as knowledgeable resource for others.
• Good understanding of local, regional and global business requirements and the ability to translate them into IT solutions for the business.
• Ability to gather customer requirements across a broad variety of IT topics. Not necessarily within the associates technical specialties.

Additional Information

All your information will be kept confidential according to EEO guidelines.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition of Science and Technology) • AWIM (A World In Motion)

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.