IT Support & Network Administrator

M

Mosby Building Arts

IT Support & Network Administrator

Kirkwood, MO
Full Time
Paid
  • Responsibilities

    Title: IT Support & Network Administrator

    ** __**

    ** _ ** _** **** ** Reports To:** Controller**

    ** Job Purpose:**

    • Provide onsite maintenance, network, and IT support at St. Louis Location. Not a remote position.

    ** Key Responsibilities:**

    IT Help Desk Services:

    • Deliver training and technical guidance to users with diverse levels of IT proficiency.
    • Set up, configure, and troubleshoot hardware and software systems.
    • Prepare, assemble, and manage workstations, servers, and peripherals.
    • Supervise and maintain computer systems, servers, and network environments.
    • Assess, evaluate, and test new technology; propose enhancements or upgrades.
    • Facilitate audio-visual setups, video recordings, and related support tasks as needed.

    Network Management:

    • Manage and troubleshoot iPhones, iPads, and oversee mobile voice/data plan usage reporting.
    • Oversee printer supplies, schedule maintenance, and arrange service calls as necessary.
    • Administer user accounts, email configurations, and security protocols via Active Directory and Exchange Servers.
    • Perform regular data backups and ensure system recovery capabilities.
    • Manage file servers and shared network storage, optimizing disk space utilization.
    • Contribute to the creation and management of the IT budget.
    • Coordinate relationships with external vendors and service providers. __

    __

    Minimum Requirements:

    • Associate degree or technical certification in IT Support or a related field.
    • Minimum of 2 years of experience in customer service and internal client communication.
    • Proficiency in troubleshooting Windows 10 and 11 operating systems (2+ years).
    • Skilled in software application diagnostics and resolutions (2+ years).
    • Experience in assembling, configuring, and deploying computers (2+ years).
    • Expertise in managing Windows 2012 servers and Exchange environments (3+ years).
    • Familiarity with iOS devices and VoIP systems.
    • SharePoint knowledge is preferred.
    • Valid driver’s license required.
    • Demonstrated ability to work independently, handle multiple priorities, and maintain strong organizational skills.

    Physical Requirements:

    • Ability to lift 50+ lbs.
    • Ability to climb 7ft. ladder

    ** Possess the following Mosby Core Values:**

    • Embrace Creativity
    • Act with Integrity
    • Accept Accountability
    • Honor Family
    • Nurture Teamwork