Operations Coordinator

Re-Bath

Operations Coordinator

Troy, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Life insurance

    Dental insurance

    Health insurance

    Training & development

    Vision insurance

    401(k)

    Opportunity for advancement

    Paid time off

    Re-Bath is the largest bathroom remodeling company in the state, and we are growing! To help implement and maintain our office technology systems, we are hiring for the position of IT Support & Operations Coordinator.

    This position will play an integral role supporting the Controller, Operations, and Marketing teams.

    This new associate will perform a wide-ranging combination of tasks, including:

    Technology Operations: support in-office technology needs and troubleshooting (iPad and Chromebook mobile device management, new user set up, new software on-boarding), assist with web domain management and website building

    Marketing: Supporting Marketing team with reporting and data analysis utilizing Salesforce and online marketing

    Staffing: Coordinate with Controller and Accounting department regularly as needed, screening prospect candidates; onboarding and various HR projects, assist with commissions and QuickBooks data entry

    Example responsibilities:

    Create and organize training documents and procedure manuals for new apps/systems

    Become subject matter expert within our Salesforce environment

    Track and update work calendars

    Update reports and dashboards for various departments

    Assist the Leadership team, Controller, Marketing Manager, Operations & IT Analyst, with any tasks needed

    Support hiring by screening candidates by reviewing resumes and making initial phone calls

    Assisting the controller with Quickbooks data entry, remote deposits, commissions worksheets, and HR onboarding

    Technical Qualifications

    IT support knowledge and/or experience

    Microsoft Excel (Intermediate to Advanced skills)

    Salesforce or other CRM experience strongly preferred

    Ability to implement new apps and software and train employees

    Highly proficient with Microsoft Office and digital devices

    Strong reporting and presentation skills

    QuickBooks experience (nice to have)

    HTML experience (nice to have)

    Web domain transfer knowledge (nice to have)

    Other Qualifications:

    · Patience and flexibility are essential! Our associates all have different levels of technical ability

    · Strong willingness to learn the business needs and processes

    · Attention to detail, highly organized, and strong work ethic

    · Demonstrated problem-solving abilities

    · Ability to successfully multi-task and prioritize work across several active projects

    · Excellent verbal, written, and interpersonal skills

    · High School Diploma (or equivalent) required

    · Bachelor’s preferred

    · Driver's License or State ID (required in order to be registered on our partner sites)

    · Ability to lift up to 20 lbs.

    About ReBath

    Re-Bath is the nation's largest bathroom remodeling company with locations in nearly every state. We have been in the Home Remodeling & Manufacturing Industry for 30 plus years providing top-notch bathroom remodeling services to our customers. In 2023 we moved into our spacious new offices with easy access to I-75. All our workspaces feature large, customizable electric sit/stand desks, new chairs, and two new, large monitors. From design through completion, we are there every step of the way!