IT Support Specialist (Part-Time, with Full-Time Potential)

Location: Columbus Ohio - On-site

Experience: 2-3 Years

****We are seeking a skilled IT Support Specialist to join our team on a part-time basis (20 hours per week) with the potential to transition into a full-time role. The ideal candidate will serve as the primary point of contact for end users, providing technical assistance and troubleshooting support across various systems and devices.

Key Responsibilities:

• Respond to and resolve technical support requests via our help desk.
• Diagnose and troubleshoot hardware and software issues for end users.
• Deploy and configure laptops for new hires as part of the onboarding process.
• Provide support for Microsoft Azure, Microsoft Entra, Office 365, Mac, Windows desktop, and mobile devices.
• Assist with networking hardware, including switches, firewalls, and routers.

Qualifications & Skills:

• Experience in IT support, troubleshooting, and end-user assistance.
• Proficiency with Microsoft and Apple operating systems, as well as cloud-based applications.
• Familiarity with networking fundamentals; experience with Ubiquiti products is a plus.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.

This position starts as part-time with the potential to evolve into a full-time role based on business needs and performance.

OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits , 401k match, catered lunch daily in the office, and expense account.