Qualifications
- Technical research and development to maintain and enable continuing innovation within the infrastructure.
- Accountable for ensuring that system hardware, operating systems, software systems and related procedures adhere to organization values and principles.
- You will need specialized expertise and skill in maintaining established standards of quality and accuracy
- Bachelor's degree in computer related study; or five plus years of related IT experience and/or training
- Microsoft Certifications are a plus (MTA, MCSA, MCSE, MCITP)
- Azure/AWS Certifications are a plus (Fundamentals, Associate, Professional, Expert, Specialty)
- VMware Certifications are a plus (VCA, VCP, VCIX, VXCDX)
- Network Certifications are a plus (CCSA, CCNA, CCNP, CompTIA Network+)
- ITIL Foundation, Practitioner, Intermediate, Expert and Master are a plus
- Microsoft/Azure Active Directory and Group Policies
- Microsoft 365/Teams and Sharepoint administration
- IIS, DFS, WSUS, DNS, DHCP, FTP, CA SSL, AD Certificate Services
- Firewalls and Networking Hardware (Check Point, Meraki, Aruba, Cambium, etc.)
- Wifi Hardware (Meraki, Cambium, etc.)
- Network routing and switching (Layer 2 and Layer 3 routing protocols)
- Proficient with network troubleshooting toolsets (Packet Captures, Network Mapper, NSLOOKUP, DIG, Debug Logging)
- Knowledge and experience in scripting, ie PowerShell, Python
- Knowledge and experience working in virtual environments (VMWare, Hyper-V, etc.
- Knowledge of VOIP (3CX or similar)
- Knowledge of computer systems and business practices.
- Advanced experience with Windows and Linux Servers
- Backup administration, scheduling, and troubleshooting (Veeam)
- Understanding of principals and processes for providing quality customer service
- Ability to document System Configuration, Policies, Procedures and Standards
- Basic working knowledge of retail policies and procedures
- Strong verbal and written communication skills; ability to communicate with others in a clear, understandable, and professional manner on the phone, via email and in person
- Ability to work on multiple projects and prioritize projects based on importance with or without direction
- Ability to work both individually and in a team environment
- Physical ability to easily adapt from sitting for long periods of time to standing and the ability to view a computer monitor for extended periods of time; lifting up to 50 lbs. on an occasional basis while using correct lifting, loading and carrying techniques
- Some after-hours system maintenance necessary (on-call)
- Some travel between local and regional offices required
Additional Information
BENEFITS & COMPENSATION
We offer a competitive wage, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.
North 40 Outfitters is proud to be an Equal Opportunity Employer.