Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Training & development
We are seeking a Tech/Helpdesk Support Technician to join our team!
You will resolve computer-related issues for your clients.
Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor