Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Vision insurance

We are seeking a skilled IT Technician with experience in the automotive industry to join our team. The ideal candidate will have hands-on experience with CDK software, as well as a strong background in IT support and administrative functions. This position involves providing technical support, managing software and hardware installations, troubleshooting, and performing various administrative tasks to ensure smooth dealership operations.

Responsibilities

Provide technical support to dealership staff, diagnosing and resolving hardware and software issues

Maintain and troubleshoot CDK software used in dealership operations.

Install, configure, and support desktop systems, applications, and peripheral devices

Set up and maintain dealership networks, including wired and wireless configurations.

Manage user accounts, access levels, and security settings

Work closely with other departments to streamline and support daily operations.

Assist with administrative tasks, including inventory management, order processing , and data entry

Document IT support request, solutions and best practices

Perform software updates, backups, and regular system maintenance

Qualifications

Experience: Minimum of 2 years in IT support role within the automotive industry

Technical Skills: Proficiency with CDK software is essential, familiarity with Microsoft Office, Windows OS, and general networking

Administrative Skills: Strong organizational skills, attention to detail, and ability to handle administrative responsibilities efficiently.

Education: Associate’s degree in information technology, Computer Science, or related field (or equivalent experience)

Other: Strong communication skills, customer service orientation, and ability to work independently as well as in a team environment

Preferred Qualifications:

Experience with other dealership management systems (DMS) and automotive software

Knowledge of cybersecurity best practices and data privacy regulations.

Basic understanding of inventory management software and administrative processes in an automotive setting.

Benefits:

Employee discounts on vehicle referral purchase and service

Opportunities for professional development

Competitive salary and benefits package