IT Technician

MEC General Contractors

IT Technician

Melbourne, FL
Full Time
Paid
  • Responsibilities

    Job description

    MEC has been providing exceptional and top-tier commercial construction services for 50 years. With two offices in Florida, Orlando and Melbourne, and a new office in Dallas, TX we are rapidly growing! We are looking for a smart working individual with strong determination, who takes pride in their work and is always looking for ways to improve.

    The IT Technician position will assist in the support of hardware, software, and minor network issues that may occur. This includes support of computers, wireless/wired networks, software systems, data cables, printers, and any other technology systems and devices. When needed work with the company's Managed Service Provider to escalate and assist with tickets.

    Responsibilities

    • Install or assist personnel in the installation of computer hardware and peripheral components such as monitors, keyboards, and printers. Have a good understanding of the technology being used.

    • New user IT onboarding.

    • Perform troubleshooting: To include both wired and wireless configurations.

    • Limited: Identify, troubleshoot, install, and terminate different types of copper data cables. This includes punching down the line at a patch panel and crimping an end on the wire.

    • Respond to requests with technology issues including phones, tablets, computers, conference rooms, software and other IT issues. Work with MSP when required.

    • Interview the user or guest to collect information about a problem and lead the user through diagnostic procedures to find a solution or to gather more information.

    • Work with the team on more complex issues impacting users.

    • Monitor our MSPs IT ticketing system and follow up with escalation when required.

    • Assist with receiving and movement of IT-related products at the various properties (Orlando and Melbourne).

    • Coordinate with users to inventory IT equipment.

    Certificates:

    • Required: CompTIA A+
    • Preferred: CompTIA Net+
    • Preferred: CompTIA Sec+
    • Preferred: Microsoft Fundamentals
    • Preferred: Cisco Certified Network Associate (CCNA)

    Rate: $20-$24/hr

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Vision Insurance
    • Life insurance
    • Paid Time Off
    • Holiday Pay
    • Floating Holiday
    • Company Phone or Personal Phone Reimbursement
    • iPad
    • Branded Apparel Reimbursement

    Schedule:

    • 8 hour shift
    • Monday to Friday

    License/Certification:

    • Driver's License (required)

    Work Location : In person

    M.E. Construction, Inc. is an Equal Employment Opportunity Employer. MEC utilizes E-Verify.