Job Description

Are you great at picking up information quickly? Do you have previous healthcare experience or are familiar with medical terminology? If you answered "yes" we would love to talk to you!

JOB DUTIES:

• Provide assistance to claimants
• Obtain feedback from claimants
• Conduct surveys assessing physicians’ and office staff for their customer service skills with veterans
• Responsible for resolving issues raised during the course of claimant exam evaluation and complete an incident report
• Process feedback cards according to Feedback Card Procedures and flow
• Assist the Team Leader in providing services to the claimant offices
• Discuss issues with physicians and office staff when necessary and appropriate
• Coordinate payment with the Billing Department regarding billing issues that are discovered
• Act as a back-up for other members of the mini-team when necessary; this requires training in the duties & responsibilities of each mini-team member
• Cover the receptionist’s duties on a regular basis as well as during emergencies
• Assist the Team Leader in processing inadequate reports

JOB DETAILS:

M-F 8-5

Potential Duration of Assignment: Temp to hire

PERKS OF BEING A TEMP: As a Temp, you will be able to get a glimpse of the daily roles for the job you want while gaining professional experience and making connections within the industry.

HOW TO APPLY: Email your resume and answer each assessment question. Due to the volume of applications we receive, only those candidates selected for an interview will be contacted. Thank you for your interest in Ideaon Inc.

Company Description

At Ideaon Inc., we focus on contract assignments which allows you the flexibility of trying different jobs to find what fits your lifestyle the best. We value reliability, strong work ethic and people who have the tenacity to make a mark in their field.