VAN GOGH: THE IMMERSIVE EXPERIENCE

ABOUT VAN GOGH: THE IMMERSIVE EXPERIENCE

A light and sound spectacular featuring Vincent Van Gogh's most compelling works. Guests encounter the brilliance of one of history’s greatest artists in 360 degrees. In addition to a spacious central area where Van Gogh’s works stretch floor-to-ceiling, the experience includes separate galleries that chronicle his life, technique, and influence thru informative panels, larger than life re-creations and engaging interactives; suitable for a wide audience, including families, school groups, couples, and seniors.

JOB DESCRIPTION

Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests.  We provide exceptional guest service and create and promote a positive atmosphere and guest focused culture within our unique immersive experience. Includes weekend and evening shifts.

ACTIVITIES TO INCLUDE SOME OR ALL OF THE FOLLOWING:

• Box office work
• Merchandise assistant
• VR assistant
• Meet and greet
• Answering guest queries
• Adhering to, and monitoring guests’ adherence to, all Covid safety procedures
• And any other duties which enhance the guest experience
• The role will require standing and/or walking for much of the time

MINIMUM QUALIFICATIONS:

• Be at least 18 years of age
• The ability to read, speak and effectively understand the English language
• Be available to work flexible hours at nights and on weekends
• Must possess above average communication skills
• Safety conscious
• Outgoing and friendly 
• Willing to actively engage guests
• Ability to learn and understand Vincent Van Gogh’s works and his history in order to be able to answer general guest queries
• Commitment to providing the best in customer service

THE PERSON:

• Venue, attraction, or retail experience 
• Previous experience in a customer service environment
• A general knowledge and/or enthusiasm for the arts