Are you extremely passionate about immigrants’ rights and being part of a thriving team that shares your passion? Do you love making sure people feel they are heard and well cared for as they move through a strategic legal process? Does it fulfill you to know you can make a difference in the lives of not only clients but your coworkers too? Are you excited to use your excellent paralegal skills grounded in clear communication, problem-solving, and organization to do a stellar job and ensure our team is always improving how we serve clients? Are you looking for a place where you can slide by doing a minimal amount of work? Are you uninterested in making sure you cultivate and present your absolute best self for the sake of clients’ goals and our goals as a unified team? If the answer is yes to any of the above, we will not be a good fit. If you answered yes to the above, you might be our new paralegal! We believe each team member should trust one another and hold themselves and their teammates accountable. Each person respects what others do on the team and values every role as integral and unique. While there are positions that are more supervisorial, and certain team members will ultimately be calling the shots on various matters, we value open channels of communication and welcome each team member’s input. While there are tasks specifically attached to each role, our team members do not hesitate to jump in and lend a hand when necessary. Integrity and mutual respect (for fellow team members and clients) are high on our list of values. We strive to create a work environment where each team member can be productive, refine their skills, and continue learning and improving. Our team members are problem solvers who use creativity and passion to bring new ideas and ways to constantly improve our systems and procedures ensuring we are giving our best to clients. Please only apply if you are excited about going above and beyond, and constantly honing your skills and learning! Our office was founded based on a passion for immigrants’ rights, providing impeccable representation to clients and making sure at each step that clients know how much we care. Each team member is here because they share this vision. Working with clients who have endured trauma and are facing overwhelming challenges takes an emotional toll and is something to be especially aware of given our paralegals are a primary point of contact for clients as we move their cases forward. We often let off steam by, when appropriate, being goofy and interjecting a lot of humor! We also promote identifying ways to not only take good care of ourselves but one another. To this end, we hold periodic group trauma training. We believe in creating and following proven systems and we are goal-oriented. When we work, we are organized and track our time. But we also value time away from work and promote a healthy work-life balance so that we can recharge and be at our best for clients and one another. How do you feel reading this so far? If you’re feeling excited, please read on! We understand this is a longer job ad, but we are determined to find the best of the best who feel excited about being an integral part of our tight-knit, big-hearted team. Our paralegal is fluent in both written and spoken Spanish. They are a master at communicating strategically with clients, team members, and other collaborators understanding that this is a key to helping clients reach their goals most effectively. Our paralegal is empathetic and loves interacting with people from all backgrounds. Our paralegal engages with the legal team to understand the legal case strategies so we can set clients up to win their cases. Our paralegal will be charged with preparing applications to USCIS and the Immigration Court, including writing, forms, and supporting evidence. Our paralegal can diligently track time and work efficiently allowing the office to thrive while also allowing plenty of space for themselves to rest and recharge outside of work hours. Our paralegal is excited about the opportunity to grow with our office, and the possibility of expanding into new areas of casework. Responsibilities: Client and Team-Focused Tasks: • Communicate with clients throughout the length of the case so they are integrally informed about the process • Draft correspondence to the Immigration Court and USCIS, including motions and cover letters • Prepare application packets, including cover letters, forms, and supporting documents • Engage with the Legal Team to understand legal strategy on each case ensuring we are in alignment with the client’s interests and our team’s interest in developing quality relationships with clients who will return and refer their friends and family • Prepare succinct and comprehensive notes and memos throughout the case so that team members can quickly and easily understand the past critical steps taken and critical steps necessary moving forward • Calendar reminders and deadlines for not only paralegal tasks but also attorneys and other team members • Keep files organized and updated and attorneys prepared at each step of the case • Create billable time entries that are clear and convey the forward momentum of the case to clients • Complete target casework hours • Create efficiencies by developing and refining the office’s systems including the policies and procedures, examples, templates, scripts, diagrams, workflows, and videos Reporting and Time Tracking Activities: • Provide a weekly report on casework, including actions taken, feedback received, and suggestions on how to improve our services • Create a weekly agenda of items to discuss and track the resolution of projects and follow up on outstanding items • Diligently track casework, meet hourly goals Qualifications: • Bilingual in English and Spanish - Fluency in spoken and written Spanish and English is a mandatory requirement for this role • College degree, and/or a paralegal certificate • Proven experience as an Immigration Paralegal • Knowledge and experience with Immigration court/removal defense filings/process • Excellent communication skills - spoken and written • Ability to communicate with warmth and empathy • Confident • Extremely organized • Adaptability and multitasking skills • Ability to work collaboratively with a team • Ability to lead and delegate • Resilient problem-solving skills • Fast learner • Strong attention to detail - including grammar and spelling • Ability to manage calendaring and deadlines in a fast-paced environment • Excellent knowledge of basic office programs: email, calendaring, case management, computer software, and online applications • Strong typing and computer efficiency skills Bonus Skills/Experience: • Experience in Customer Relations = 5+ years • Understanding of business principles • Fluency in additional languages beyond Spanish Compensation: $25 - $34 hourly
• Client and Team-Focused Tasks: • Communicate with clients throughout the length of the case so they are integrally informed about the process • Draft correspondence to the Immigration Court and USCIS, including motions and cover letters • Prepare application packets, including cover letters, forms, and supporting documents • Engage with the Legal Team to understand legal strategy on each case ensuring we are in alignment with the client’s interests and our team’s interest in developing quality relationships with clients who will return and refer their friends and family • Prepare succinct and comprehensive notes and memos throughout the case so that team members can quickly and easily understand the past critical steps taken and critical steps necessary moving forward • Calendar reminders and deadlines for not only paralegal tasks but also attorneys and other team members • Keep files organized and updated and attorneys prepared at each step of the case • Create billable time entries that are clear and convey the forward momentum of the case to clients • Complete target casework hours • Create efficiencies by developing and refining the office’s systems including the policies and procedures, examples, templates, scripts, diagrams, workflows, and videosReporting and Time Tracking Activities: • Provide a weekly report on casework, including actions taken, feedback received, and suggestions on how to improve our services • Create a weekly agenda of items to discuss and track the resolution of projects and follow up on outstanding items • Diligently track casework, meet hourly goals